delonghi icm 15210 filter coffee machine review

De'Longhi ICM15210.1 Filter Coffee Maker UK Review

Thanks for taking the time to check out our UK review of the De'Longhi ICM15210.1 Filter Coffee Maker. This basic machine is from the well known Italian brand and is one of the more affordable filter makers, currently available on the UK marketplace.

As filter coffee makers go, this is a product that sells on a consistent basis. On average buyers have given this model a 78% buyer satisfaction rating, and it has maintained that buyer rating for a few years.

This particular model does not have a lot of frills, but it does do the basics pretty well. It uses simple manual controls, has an easy to read water level display, and the important safety feature of an auto-shut off.

With this model there is no permanent filter, so paper filters will be required. (No 4 size)

You can see how this model looks in the image below. It is a standard and very typical design for this type of filter machine. The brand name is however very prominent.

De'Longhi ICM15210.1 Filter Machine review

Who Would Buy the De'Longhi ICM15210.1?

People from the UK who buy this machine simply enjoy the great taste of filter coffee. We always like to mention that these filter coffee makers do not make espresso style coffees. As such this type of coffee maker is for those who simply like a basic filter coffee.

Many people in the UK still prefer to drink this type of coffee. It has a dark rich taste and the most wonderful aroma. Using a filter maker is also a great way to serve a group of guests or to have after a family meal or a social evening.

Anyone who likes to have a couple of mugs of coffee in the morning will also find this small filter maker very handy. You can have one mug, and then by using the keep warm plate, have another up to 45 minutes later.

This particular De'Longhi model has a 1.25 litre capacity, and that is big enough for up to 10 cups of coffee, or around 4 mugs of coffee.

A Little About the De'Longhi Brand

This is one of the best known brands when it comes to buying coffee machines. This is an Italian brand and they have been making coffee makers and machines since 1974.

Their vision is to be recognised as the global market leader in coffee, comfort and selected kitchen and home care.

They are known for their high quality design, and also for making high quality products.

How Buyers Rate the De'Longhi ICM15210.1 Model?

78%
BUYER SATISFACTION

Overall buyers rate this model with an average 78% buyer satisfaction

  • 50% of all buyers gave it a full 5 star review
  • 13% of all buyers gave this one a bad review

What Buyers Said About this Model?

We know from the above satisfaction rating that overall buyers rated this coffee maker with a good score. In this section we look at what the buyers had to say about their rating and why they awarded the score that they did.

We have read the reviews, summarised those and we found the easiest way to present these was in the form of a pros and cons table, which we have included below.

PROS

  • Buyers thought this machine was very good value for money
  • This coffee maker makes enough coffee for 4-5 large mugs
  • It makes great tasting coffee and makes it very quickly
  • Many buyers liked the style and also the fact that they found this very easy to use
  • Overall buyers said that this was a good basic filter machine


CONS

  • A few buyers said it stopped working anything between 4-12 months after purchase
  • A few buyers said it started to leak
  • The main complaint was that is was simply just too slow

At 13%, the bad ratings are a much higher percentage that we would like to see. The reasons for the bad reviews do vary, with the main reason being the length of time to make a pot of coffee.

It is slow we agree and if you are in a hurry in the morning, then this machine would not be the best choice for you. The machine breaking down, and the leaking problems are clearly down to a faulty product, and that means the hassle of getting it replaced under warranty.

A general complaint that you here from many buyers of filter coffee makers, is that the coffee is never piping hot. This is just the way that filter machines are. It takes time for the coffee to drip into the glass carafe, and during that process, the coffee does cool down slightly.

Although most of these machines have keep warm plates, they are not set at a high temperature as that would be a safety hazard. This De'Longhi model is similar to almost every other filter maker we have tested, in that the coffee is hot, but never piping hot.

De'Longhi ICM15210.1 Specification

Just below we have included the technical and specification details for those that want that type of information.

We have also included the main features and why these are important.

Please note that this is a basic style of filter machine, so there are no timers or programs on this one. There is also no permanent filter, so this one requires the use of paper filters, though you can also buy a suitable permanent filter if you prefer.

  • It measures 22.5 x 20.5 x 32 cm
  • Has 900 watts of power
  • Has a 1.25 litre jug capacity (makes up to 10 cups or 5 mugs)
  • Ideal for pre-ground coffee
  • Made from plastic with metal interior
  • Paper filters required
  • Has a water level indicator on the side
  • Has a keep warm plate that is thermostatically controlled (good for up to around 30-45 minutes)
  • Anti-drip Carafe and filter holder can be washed in a dishwasher
  • Has cord storage
  • Safety auto-shut off feature

Our Verdict on this De'Longhi Model

This filter machine came out at number 7 position on our top 10 list of filter coffee makers.

It is however also one of the cheapest on our list. This is also from the very popular De'Longhi brand and many buyers will purchase this one just to have that particular brand.

With a 1.25 litre capacity, this one makes a good size for all the family. It is also a good choice if you like to entertain and have friends around.

It comes with a 1-year guarantee but that does not cover the glass carafe if you drop it and it breaks, so please be aware of that.

Their phone number for guarantees in the UK is 02392-392555 and their customer service is very good.

This is a basic filter machine so not that much can really go wrong with it. As we mentioned it is the price, usually under £30 that makes this one a popular choice. The higher rated models will cost twice this amount.

This is not an exceptional product and that is why it is at number 7 on our list. That said the price point does make it competitive and you are buying a good brand name. If you are someone who just enjoys the taste of filter coffee, this one does make good coffee.

There are no frills, but it has all the basic and important features. This one is about half the price when compared to the top 5 filter makers shown on our top 10 list. It is that price that makes this one a popular choice along with a well known brand name.

Enda McLarnon
 

Enda McLarnon has a Business Management Honour's Degree and applies his professional insight, to analyse and write helpful product reviews with tips and useful advice. I am also a coffee lover and enjoy tasting all of the coffee types the world has to offer.

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